Call Center Agent - International Reservation (m/f/d) Focus German

Sixt GmbH & Co. Autovermietung KG • Berlin

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Ihr Job – Geht ab wie unsere Autos

* You take care of the reservations and creation of rental contracts via telephone in German and English
* You counsel our corporate and private customers by phone about our mobility services
* You support our customers in the use of our online booking system and have an open ear for every customer
* You work closely with the other departments of the company to provide the best service to our customers and increase customer satisfaction and loyalty
* You work in shifts, but we will provide you with your personal shift schedule 4 weeks in advance to give you planning reliability

Ihr Profil – Bereit Gas zu geben

* You are fluent in German and Englisch (written & spoken) and have an understandable and clear way to speak and express yourself
* You enjoy customer contact and know how to deal with challenging customers in a professional and friendly manner
* You are an organizational and communicative talent, able to cope with a heavy workload and highly dependable?
* You like to work in international teams and appreciate the exchange with colleagues
* You are practiced in using MS-Office programs – especially Outlook, Word and Excel