IT Service Technician (m/f/d)

Sixt GmbH & Co. Autovermietung KG • München

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Ihr Job – Geht ab wie unsere Autos

* You are the contact person for occurring software and hardware problems
* You classify and prioritize 2nd level disruptions
* You are responsible for on-site troubleshooting at the Pullach site (TechStop and Field Service at the Pullach campus)
* You process the 2nd level tickets according to service level agreements and do the documentation of projects
* You are responsible for the configuration of hardware and software

Ihr Profil – Bereit Gas zu geben

* You have a completed apprenticeship, e.g. IT specialist for system integration or retraining in the IT sector
* You are a professional in working with Microsoft Windows 10, Office 2016, Office 365 and you have previous knowledge of Apple and Linux
* You have an advanced understanding of TCP-IP protocol and Active Directory plus you have a know-how with ITIL
* You have a strong idea for a good service and customer-friendliness as well as good communication skills
* You have fluent german and good english skills and you like teamwork